Terms + Conditions

Effective Date: Nov. 4, 2026

At Bespoke Beauty Loft, we respect your privacy and are committed to protecting your personal information. These Terms and Conditions explain how our text messaging services work, including appointment notifications, automated reminders, and two-way client communication.

To learn how we collect, use, and protect your information, please see our Privacy Policy.

SMS Terms and Conditions

1. SMS Messaging Services

Bespoke Beauty Loft offers text messaging services to provide clients with convenient appointment-related communications and customer service assistance.

Our text messaging services may include:

• Appointment confirmations and reminders
• Scheduling changes, cancellations, and rescheduling
• Important updates regarding upcoming appointments
• Responses to client questions and inquiries
• Two-way communication regarding salon services and appointments
• Operational notifications related to scheduled services

Messages may be sent through our salon management software, Meevo, and authorized messaging service providers.

2. Consent to Receive Messages

Clients may opt in to receive SMS messages from Bespoke Beauty Loft through our online booking process, client registration forms, or other approved consent methods.

By opting in, you authorize Bespoke Beauty Loft to send appointment-related and customer service text messages to the mobile phone number you provide, including automated messages where applicable.

Consent to receive SMS messages is not a condition of purchasing products or services from Bespoke Beauty Loft.

3. Message Frequency

Message frequency varies depending on your scheduled appointments, appointment changes, and customer service communication needs.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan.

Bespoke Beauty Loft is not responsible for charges imposed by your wireless carrier.

5. Opt-Out Instructions

You may unsubscribe from SMS communications at any time by replying STOP to a text message received from Bespoke Beauty Loft.

After your opt-out request has been processed, you may receive a final confirmation message. You will no longer receive messages from the applicable SMS program unless you choose to opt in again.

You may also contact our salon directly to update your communication preferences.

6. Help and Customer Support

For assistance with our SMS messaging service, reply HELP to a text message from Bespoke Beauty Loft or contact our salon directly.

7. Message Delivery

SMS message delivery is subject to your mobile carrier’s network availability and service capabilities.

Bespoke Beauty Loft is not responsible for delayed, undelivered, or misdirected messages resulting from carrier issues, technical interruptions, or inaccurate contact information.

Carriers are not liable for delayed or undelivered messages.

Clients are responsible for maintaining accurate contact information and notifying the salon of changes to their mobile phone number.

8. Contact Information

For questions about our text messaging services or your communication preferences, please contact the salon directly:

Bespoke Beauty Loft
182 Kernstown Commons Blvd.
Winchester, VA 22602
540-508-2406

SMS Disclosure

By opting in to receive text messages from Bespoke Beauty Loft, you agree to receive appointment confirmations, reminders, scheduling updates, operational notifications, and customer service communications.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.

Your mobile information and SMS consent will not be sold or shared with third parties for their own marketing purposes.